Customer Satisfaction Survey

Cohens Electronics and Appliances, Inc.
2515 Eastern Blvd.
Montgomery, AL 36117
334-277-8890

Please complete the information below.
Rate questions with "5" being the highest level and "1" being the lowest.

Was the appliance we serviced for you still under manufacturer warranty?

Yes

Not Sure

Was your call answered in a helpful, professional manner?

Did we accommodate your schedule when your appointment was set?

Did our technician treat you and your property with respect?

Was your appliance repaired to your satisfaction?

Did we repair your appliance in a timely manner?

How would you rate your overall experience with Cohens?

Would you use Cohens again and/or recommend us to a friend?

Yes

Not Sure

Was there an employee who was especially helpful?

Yes

If so, what was their name?

Job number, invoice number or phone number (not required)

Please indicate how you were referred to our company.

Family and/or Friend

Manufacturer

Found online

Long Time Customer

Builder

Other

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