Cohens
Cohens

Services

At Cohens, your investment is protected.

There are countless advantages that distinguish Cohens as Montgomery’s first choice for electronic entertainment and appliances, but the top of the list for many is Cohens “in-house” service department. Most stores give little thought to service after the sale. If something needs repair, they send it back to the manufacturer, or expect you to contact the factory yourself. But at Cohens, we’ve always (since 1957!) had our own service department, capable of repairing virtually any product we sell. This department is staffed by highly trained and experienced technicians, using the latest diagnostic tools.

At Cohens, you’re not “just another number,” you’re a valued customer. And we’ll always make every effort to return your product quickly and in perfect working order.

Cohens Service Department is open Monday through Saturday, 9 a.m. to 6 p.m. Call 334-277-8890 or contact the department online at service@thinkcohens.com.

Service Policies

For units that are out of warranty, there is a diagnostic fee, which is paid at the time you bring the unit in for repair. After two to five working days, you’ll receive an estimate on repair charges. If you decide to proceed with repairs, your diagnostic fee will be applied to the total repair cost.

Cohens Services

Brands We Service

Televisions:

  • LG
  • Mitsubishi
  • Panasonic
  • Samsung
  • Sharp
  • Sansui
  • Sony
  • TV/VCR combo - only if purchased from Cohens

Audio Brands (Only if Purchased at Cohens):

  • Anthem
  • Definitive Technology
  • Integra
  • Monster Power
  • Paradigm
  • Sennheiser
  • Sony
  • Yamaha

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